Just Customs

Looking for a NZ based Customs Broker or freight forwarder with competitive rates?      

Get A Free Quote!

Just Customs

Looking for a NZ based Customs Broker or freight forwarder with competitive rates?      

Exceptional Customer Service

25+ Years Freight Industry Experience

We can offer guidance for first-time importers

Suitable for both commercial and personal imports

Advice for all customs-related matters

What we do 

Just Customs is an independent customs brokerage service, established in 2020 and based in Auckland, New Zealand. The business provides customs clearance services for import and export shipments, as well as assistance with customs and freight related matters. Just Customs is committed to helping clients make the process of customs clearance and freight management as stress-free and efficient as possible no matter where they are in the country. We may be small in size, but with 25 years of experience in the industry we are BIG on experience!

International Shipping & Deliveries

Shipping to/from all areas of the world can be organised. With the information provided by you, we will provide cost-effective solutions for airfreight, seafreight and/or courier. Door-to-door shipments, port to port or anything in between.

Import Clearances

In New Zealand, import clearances are essential for hassle-free international trade. These regulations guarantee compliance with customs protocols and biosecurity regulations, ensuring smooth product entry and efficient cross-border transactions. We assist with all import clearances, biosecurity rules, costs and regulations.

Export Clearances 

Ensure smooth global trade with proper export clearances. Comply with regulations, avoid delays, and maintain your international shipping relations seamlessly. We can assist with ensuring your paperwork is appropriate for its intended destination and those particular sets of regulations.

Custom Clearances

An experienced Customs Broker will work with NZ Customs & Ministry of Primary Industries (MPI) to get your personal effects or commercial cargo released. Whether it be a Sea, Air, Post or Courier shipments, all will be cleared in a timely manner, ensuring there are minimal delays.

First-Time Importer? 

Get it right the first time with our help. We can offer accurate details, guidance and assistance to make your first import or export easy with a breakdown of the process and our help at every step. With our expertise, you can be sure you have the right paperwork for the right destination and all clearances required not to get held up at the border. 

What to know 

If you’re new to importing, there are some important details you will need to grow familiar with. This includes things like registering for your customs client code, currency fluctuations, compliance requirements, duty calculations, restricted imports and incoterms.                      

We can assist you with everything you need to successfully import, export, forward and deliver all over the world.

Hear From Our Happy Clients

Joanne was exceptional! Made getting my cargo through ports and customs stress free. Process Can be very daunting but she explained anything I needed to know made sure everything worked out. Appreciate your work and will definitely recommend just customs.
Sonja McIntyre
Sonja McIntyre
2023-08-28
Go no further than Just Customs! Whether you're just clearing online shopping, business supplies, business stock, or more tricky shipments like live plants, Joanne is amazing! She is extremely prompt with excellent communication through the entire process. Support Small Business - you won't regret it!
Ian D
Ian D
2023-08-16
Used for 2+ years - Always very quick & professional! We had one freight delay during the peak of covid & Joanne was kind enough go above & beyond. Always very happy - highly recommend
Olivia Trilford
Olivia Trilford
2023-08-02
Highly Recommended this company=, Always very helpful and gerat customer service.
Chanudra Rajapakse
Chanudra Rajapakse
2023-08-01
I used Just Customs a while ago for a freight forward and Joanne was phenominal. Recently I was having so many issues with NZ post and I remembered about Just Customs. What usually yook NZ Post 1 week took 24hrs. I will continue to use Just Customs from now on and no one else.
Renee Sciascia
Renee Sciascia
2023-08-01
Joanne is amazing! Always going the extra mile for our company and never fails to make things happen. Best freight forwarder out there!
Noeleen Tuala
Noeleen Tuala
2023-08-01
Joanne provided me with an outstanding service. Joanne really looked after me with the entire process and ensured I understood each step of the way. We ran into a few issues with Customs delays and storage but Joanne really pushed hard to get us a great outcome. Highly recommended.
Kenny Tango
Kenny Tango
2023-08-01
Highly recommend Joanne. She not only saved me $4500 in shipping from my manufacturers, she was so prompt in communication and my shipment flew through customs because of her. It didn’t get held up at all. I paid for everything at the end with one invoice which was super convenient! I am a small business and she was a gem and someone I would continue working with. From China to New Zealand (725kgs worth of product) shipped within a week to my door including customs. How amazing!!!!
Summer Singh
Summer Singh
2023-06-22
I have been using Just customs for around 1 year so far, best thing I have ever done is get Joanne to help me, the communication from her about shipments is great. Joanne has also helped me by organising shipping from my suppliers using her contacts. I feel it is a real personal service that you only really get from smaller dedicated companies such as Just Customs. I highly recommend Just Customs for your next import! Thanks Joanne! Blair Rosson, Automotive Supplies Group NZ
Blair Rosson
Blair Rosson
2023-06-10
I have two imports each week and find Joanne from Just Customs very helpful in processing them fast. There is a noticeable positive difference in services compared to the DHL standard customs clearance team. Joanne doing extra mile to push the carrier to process my shipments without delays.
Andrew Newton
Andrew Newton
2023-02-01

About Just Customs 

Just Customs was formed in June 2020 after enjoying the March 2020 lockdown a little more than anticipated. The flexibility of working from home was just too good. Not to mention no rush-hour traffic!

 

This flexibility allows us to offer experienced advice and support in all things import and export related to more clients than ever, with personalised services tailored to your specific needs.

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